Terms of Service

1. Operator and scope

TravelEngine is operated by Kirill Kopot as an individual. Contact: kirill.kopot.dev@gmail.com. These draft terms describe the proposed conditions for business use of the website and travel operations platform. They require final review before being used as a binding customer agreement.

TravelEngine provides software for managing travel operations. It does not itself supply flights, accommodation or other travel services. Your agency remains responsible for its arrangements with clients, guests and suppliers.

2. Accounts and authorized use

Use the service only if you have legal capacity and authority to act for your organization. Provide accurate account information, protect your credentials and manage access for your team. Notify us promptly of suspected unauthorized access.

You must not use the service unlawfully, upload malicious material, access other organizations’ information without authorization, bypass security or usage limits, or interfere with the service. Integrations must use authorized interfaces and credentials.

3. Your data and responsibilities

You retain your rights in the data and files you provide. You authorize the processing necessary to host, display and otherwise handle that information to deliver the service and the features you use. This does not transfer ownership of your data to TravelEngine.

You are responsible for the accuracy and lawfulness of uploaded information, required notices and permissions, team access, sharing links and the instructions you give the service. Do not upload unnecessary identity documents or sensitive information.

Personal information is handled as described in the Privacy Policy. Where applicable, agency data processing requires a separate data processing agreement.

4. AI and generated documents

AI output, extracted information, calculations and generated documents can contain errors or omissions. Review them before relying on them, sending them to others or confirming a commercial action. You remain responsible for prices, bookings, payments and document content that you approve.

AI assistance and document generation do not provide legal, tax or other regulated professional advice. Third-party integrations and AI providers may have separate terms relevant to your use.

5. Trials, fees and commercial agreements

Trial capacity, available features and usage limits are described when access is offered. Paid access, price, currency, taxes, payment schedule, duration, renewal, cancellation and any refund conditions must be set out in an accepted proposal or separate agreement before charges are incurred.

These terms do not authorize an automatic charge or establish automatic renewal. Any agreed commercial terms govern their subject matter if they differ from these general terms, subject to mandatory law.

6. Availability and changes

Features may evolve, and maintenance, technical failures or third-party outages may interrupt access. Unless separately agreed, no particular uptime level or uninterrupted availability is promised. Preview features may change or be withdrawn.

Keep independent copies of records that your business is legally required to retain. Contact us about exports before closing a workspace.

7. Suspension and ending access

You may request account closure by email, subject to any separate commercial agreement and your authority over the workspace. We may restrict access where reasonably necessary to address unlawful use, security threats or material breaches. Where practical and lawful, we will provide notice and an opportunity to resolve the issue.

Closure does not necessarily cause immediate deletion of every record. Data export, retention and deletion are subject to the Privacy Policy, applicable law and any separate processing agreement.

8. Intellectual property and liability

Rights in the TravelEngine software, brand and original materials remain with their respective owners. Your access permits use of the service for its intended business purpose and does not transfer those rights.

Each party remains responsible to the extent required by applicable law and any separate agreement. Nothing in these terms excludes rights or liability that cannot lawfully be excluded. This draft does not introduce a monetary liability cap or a blanket waiver of liability.

9. Questions, disputes and updates

Contact kirill.kopot.dev@gmail.com first so we can try to resolve a concern. These draft terms do not select UK law, a court or arbitration merely because the operator plans to relocate. Applicable law and any mandatory rights remain relevant; jurisdiction provisions require final review.

Changes will be identified by the revision date, with notice of material changes as required by law or your agreement. A change of operator will be communicated rather than assumed.