Product updates

What’s new in TravelEngine

New features and thoughtful improvements that help your team manage trips.

ImprovedLatest update

A trip that is easier to understand at a glance

Updated service details, the booking table and the trip timeline.

For a complex trip, you need to see who is travelling, where they are staying and how the services fit together. We reworked booking details to make that information easier to find.

  • Flight services show the itinerary more clearly.
  • Hotel services provide clearer room and guest-assignment details.
  • The service table and timeline make the trip plan easier to scan.
  • Financial information, statuses and partner details have a clearer layout.

Managers can review the trip and reach the right service with less searching.

Improved

A shared view of each client and partner

Review related services and bookings from the contact detail page.

You no longer need to start with a global report to review work with a contact. Client, partner and guest pages now include analytics-based service and booking tables.

  • Review records linked to the selected contact.
  • Filter and export within that contact’s data.
  • Check partner financial figures separately by currency.

You can select a partner for any service type, regardless of their older catalogue category. Restored catalogue suggestions also help you add services faster.

New

Easier trip sharing and broader integrations

Improved guest links, notifications and public API capabilities.

We improved guest links for Russian-speaking organizations and PIN access. The organization’s language determines the link variant independently of staff or voucher language.

Integrations gained more capabilities too: external systems can create bookings with services, read available records and use search within their API key permissions.

Request and booking notifications are clearer and better reflect the recipient’s language, helping guests and staff find the context they need.

Improved

A clearer dashboard and focused service edits

Read your metrics more easily and keep edits focused on the fields you changed.

We improved dashboard widgets and currency handling to make workspace metrics easier to read.

Editing flights, transfers and other services also became more precise. Editors send changed fields, and service details are saved together with their change history.

Your team gets a clearer record of edits, with less risk of touching information you intended to keep.

New

Bring requests in from other systems

Connect external request sources with organization API keys.

Requests from your website or another system can now be passed to TravelEngine through the public API. Your team can arrange incoming enquiries without copying each one by hand.

  • Create integration keys for your organization.
  • Limit each key to the actions it needs.
  • Create and retrieve requests through the API.

A developer needs to configure the connection. Keys are managed in integration settings and do not depend on an individual manager signing in.

Improved

A clearer welcome and a personal proposal

Get started with a welcome email and discuss the access your team needs.

A workspace welcome email gives you a way back to TravelEngine after setup. We also fixed language updates when moving between sign-in and registration pages.

To expand access, your organization can request a proposal. Terms are agreed separately: sending a request does not change access or trigger payment.

You can discuss what your agency needs before deciding, while new workspace members have a clearer starting point.

Improved

Find the right hotel more easily

Search covers the full catalogue and explains duplicate names.

When adding a stay, finding an existing hotel helps avoid unnecessary duplicates. Search now covers the full catalogue and gives clearer feedback about matching names.

We also fixed hotel-name edits that could reset, and clarified that editing a shared hotel record affects the organization catalogue, not just one trip.

It is easier to keep your directory consistent and understand what an edit will change.

Improved

More useful details in hotel vouchers

Include check-in and check-out times when guests need them.

A voucher should be useful during the trip. Hotel documents can now include optional check-in and check-out times, and templates support guest ages.

  • Choose whether to show stay times in the document.
  • Use guest ages in suitable templates.
  • Service times come from saved data without unexpected overrides.

You can tailor the document to the trip and reduce the need for guests to ask for missing details.

New

From payment totals to the services behind them

Open services with upcoming payments directly from the dashboard.

A dashboard total tells you how much is due. To act on it, you need to know which services make up that amount.

You can now open the related services in a side panel from the upcoming-payment indicator, then go to the service you need to check.

This shortens the path from spotting an upcoming payment to reviewing the details and preparing the next step.

New

Statuses that match your agency workflow

Track bookings and individual services separately.

Every team has its own steps: confirm the hotel, collect documents or check a payment. You can now configure custom status groups for bookings and services.

  • Use labels your team understands.
  • Separate the progress of a whole trip from an individual service.
  • Review statuses in lists and detail pages.

Later improvements clarified the display: booking lists show booking statuses, while service statuses stay with their services and can be edited inline. It is easier to see exactly where the next action is needed.

Fixed

More reliable booking saves

Connection problems are less likely to leave duplicate records.

A lost connection during a save can make the result unclear. We strengthened protection against creating the same booking or service twice when a request is repeated.

TravelEngine recognizes another attempt at the same operation. When the outcome is still uncertain, it does not automatically start creation again.

This reduces duplicate records and the work needed to resolve them. Separate bookings you intentionally create remain separate.

Improved

A clearer start in your workspace

Initial setup follows one consistent path.

Your first visit should help you get started. We brought initial workspace setup and demo onboarding into a shared flow.

After signing up, you follow a consistent setup path. Demo access uses that same flow, reducing confusing transitions between different ways of trying the product.

It is easier to reach your workspace and begin exploring TravelEngine.

New

See the whole trip in your reports

Switch between booking and service views in analytics.

A trip may include a hotel, flights and a transfer. Reports now let you review the booking as a whole, then inspect individual services when you need the detail.

  • Switch between bookings and services.
  • Compare client totals, markup, commission and revenue.
  • Filter the results and export the data to Excel.

This makes it easier to compare trips and understand where agency income comes from. A later fix also ensures the selected guest column is included in Excel exports.

New

Your working day in one recap

Trevi brings daily activity together so you can catch up faster.

A busy day can leave changes scattered across many bookings. Trevi daily recaps bring work activity together, making it easier to understand what happened.

  • Each recap uses information you are allowed to see.
  • You can read the result on a dedicated TravelEngine page.
  • Email gives you a convenient way back to the recap.

Daily recaps are available on paid plans and use AI credits. They help you get oriented; check the original records before making important financial decisions.

Fixed

Clearer booking names and more accurate hotel totals

Spend less time correcting booking details.

We fixed booking-name issues and improved the precision of hotel totals. These are details you check when preparing documents or reviewing a trip with a client.

  • Booking names reflect the trip more accurately.
  • Hotel totals retain the precision needed for financial checks.
  • Several errors affecting everyday workflows have been fixed.

These changes reduce the need to correct details by hand before moving on.